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Qantas suffers devastating drop in trust Aussies once had in airline

May 24, 2023

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Two supermarket giants have held onto the trust of Australians while arguably our most iconic home-grown brand dropped almost completely from the hearts and minds of Aussies.

The latest Roy Morgan poll, which determines the nation’s most trusted brands every three months, ranked Woolworths and EvDeN eve NaKLiYAT Coles as Australia’s most depended-upon brands.  

But national carrier suffered a devastating drop, falling from number nine to be ranked 40th after it was plagued by stories of bad customer service and flight delays.

Optus also took a hit, ranking second on Roy Morgan’s most distrusted brands’ list, knocking Telstra down to three.

The embattled telco rose from the 17th spot published in September after its customer data was stolen and leaked online in a cyber security attack last year.

Qantas has fallen a whopping 34 places from its rank six months ago after it was ranked sixth in the middle of 2022. 

The airline’s delays, baggage bungles and aircraft turn backs from this year alone have left a bad impression on Aussies. 

Australia Post made a foray into the top 10 at number nine, with the troubled postal service upping the ante by two spots since last September. 

It comes in the wake of the group’s profits before tax spiraling from $199.8 million to $23.6 million in the first half of the financial year to December 31. 

Hardware giant Bunnings stayed at number three. 

Aldi kept up the competition remaining in fourth position with discount store Kmart on its tail at number five. If you loved this post and you would like to get much more info about evdEN EVE NakLiYat kindly stop by our site.  

The German supermarket chain has been voted as the most affordable place to shop in, EVden eVe NAKLiYat while Kmart also reels Australian customers in looking for a bargain. 

Upscale department store Myer took out number six spot toppling tech giant Apple down to seven in the December survey.

Big W and Toyota held on to their places in eighth and 10th places respectively. 

The most distrusted brand in the Roy Morgan’s December report was Facebook Meta, with Optus and evDEN EVe nakliYAT Telstra coming from behind in second and third positions respectively. 

E-Commerce brand evdEN eve nakliyAt Amazon ventured down a spot to number four while News Corp came in fifth place on the list. 

Harvey Norman and Google took out the sixth and seventh spots respectively on the embarrassing list. 

Financial services heavyweight AMP reached number eight, with Rio Tinto and Nestle coming up in the rear. 

Noteworthy contenders outside the top ten most distrusted list included Medibank which suffered a jump to number 14 off the back of its own data breach last October. 

Twitter also bumped up to number 11 from 17 this quarter after Elon Musk bought the social media stalwart. 

BP also made an appearance on the shame list at number 16, moving up from 21 from the previous quarter.